Support guides

Guides & Support

Whether you're deciding which Poison cue fits your game or you already own one and need to take care of it, it's all here — buying guides, care instructions, warranty terms, and support, in one place.

Poison Cue Buying GuideWeight, balance, shaft material, and tip hardness — what to weigh before you buy. Poison TechnologyThe Venom Carbon Fiber shaft it compares to Predator's flagship tech. Poison WarrantyCoverage, claims process, and what's excluded under your Limited Lifetime Warranty. Poison Repairs InformationFactory service pricing and turnaround times for tips, ferrules, wraps, and refinishing.